Effective Date: September 2025
Updated Date: May 2026
Comply Sphere Advisory FZCO (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our free tools, participate in our training programs, or engage our consultancy and advisory services.
By accessing or using our website, tools, or services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Company name and business details
- Job title or professional information
- Information submitted through contact forms, consultation requests, registrations, or our free sanctions assessment tool
- Any information you provide when communicating with us by email or other channels
B. Information Collected Automatically
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website URLs
- Website activity and usage data
- Cookies and similar tracking technologies
Please refer to our Cookie Policy for further information about how we use cookies and tracking technologies.
C. Information from Third Parties
We may obtain information from:
- Publicly available databases and sources
- Business partners or referral partners
- Regulatory or compliance-related data sources
- Service providers supporting our operations
We only collect such information where lawful and necessary for our legitimate business purposes.
2. How We Use Your Information
We may use your personal information to:
- Provide and manage consultancy, advisory, compliance, and training services
- Deliver and improve our free tools, including sanctions and compliance assessments
- Respond to inquiries, requests, and support communications
- Manage client relationships and onboarding
- Send newsletters, updates, insights, and marketing communications where you have consented
- Analyze website performance and improve user experience
- Maintain security, prevent fraud, and protect our systems
- Comply with applicable legal, regulatory, and contractual obligations, including UAE laws and international compliance requirements
3. Legal Basis for Processing
Where applicable under data protection laws such as the EU GDPR or UK GDPR, we process personal data on one or more of the following legal bases:
- Your consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate interests, including operating and improving our services, maintaining security, and managing business operations
4. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information.
We may share your information with:
- Trusted service providers and contractors supporting our business operations (including hosting, IT support, analytics, communications, and CRM providers)
- Legal, regulatory, governmental, or law enforcement authorities where required by law or regulation
- Professional advisers, auditors, or insurers
- Third parties involved in a merger, acquisition, restructuring, or sale of business assets
All third parties receiving personal information are required to maintain appropriate confidentiality and security measures.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, regulatory, accounting, or reporting obligations
- Resolve disputes and enforce agreements
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
6. Data Security
We implement appropriate technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no internet-based system or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or updating of inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Request portability of your personal data
- Lodge a complaint with a relevant data protection authority
To exercise your rights, contact us at:
📧 info@complysphereadvisory.com
If you no longer wish to receive marketing communications, you may unsubscribe at any time by emailing:
📧 info@complysphereadvisory.com
Subject line: “Unsubscribe”
8. Use of Tools and Assessments
When using our sanctions scan or compliance tools:
- Information submitted may be used to generate and deliver your assessment or risk score
- With your explicit consent, we may contact you with relevant compliance insights, updates, or service offerings
- Tool outputs are provided for general informational purposes only and do not constitute legal, regulatory, financial, or professional advice
Disclaimer
Comply Sphere Advisory FZCO disclaims liability for decisions or actions taken based on outputs generated by any free tool or assessment. Users should seek independent professional advice for specific compliance or regulatory matters.
9. International Data Transfers
As a business established in the United Arab Emirates, your personal information may be processed or transferred outside your country of residence.
Where international data transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, including:
- Contractual data protection obligations
- Standard Contractual Clauses (where applicable)
- Secure service provider arrangements
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage users to review the privacy policies of any external websites they visit.
11. Children’s Privacy
Our services are intended for business and professional audiences and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with a revised effective date.
Your continued use of our website or services after changes are published constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact:
Comply Sphere Advisory FZCO
Dubai International Free Zone Authority (IFZA)
Dubai, United Arab Emirates
📧 info@complysphereadvisory.com